By / 28th February, 2016 / Impressum / Off


1. An overview of data protection

General

The following gives a simple overview of what happens to your personal information when you visit our
website. Personal information is any data with which you could be personally identified. Detailed
information on the subject of data protection can be found in our privacy policy found below.
Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator’s contact details
can be found in the website’s required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a
contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are
primarily technical data such as the browser and operating system you are using or when you accessed
the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to
analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the
purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or
deleted. You can contact us at any time using the address given in the legal notice if you have further
questions about the issue of privacy and data protection. You may also, of course, file a complaint with
the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens
primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we
will not be able to identify you from this data. You can object to this analysis or prevent it by not using
certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your
personal data as confidential and in accordance with the statutory data protection regulations and this
privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data
with which you could be personally identified. This privacy policy explains what information we collect and
what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to
security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

Hotel am Markt GmbH & Co. KG

Kaiserstraße 76

76133 Karlsruhe

Telephone: +49 721 91998-0

Email: info@hotelammarkt.de

The responsible party is the natural or legal person who alone or jointly with others decides on the
purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your
consent at any time with future effect. An informal email making this request is sufficient. The data
processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the
competent regulatory authorities. The competent regulatory authority for matters related to data protection
legislation is the data protection officer of the German state in which our company is headquartered. A list
of data protection officers and their contact details can be found at the following link:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract
automatically delivered to yourself or to a third party in a standard, machine-readable format. If you
require the direct transfer of data to another responsible party, this will only be done to the extent
technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of
confidential content, such as the inquiries you send to us as the site operator. You can recognize an
encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the
lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Encrypted payments on this website

If you enter into a contract which requires you to send us your payment information (e.g. account number
for direct debits), we will require this data to process your payment.

Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via
encrypted SSL or TLS connections. You can recognize an encrypted connection in your browser’s
address line when it changes from “http://” to “https://” and the lock icon in your browser line is visible.
In the case of encrypted communication, any payment details you submit to us cannot be read by third
parties.

Information, blocking, deletion
As permitted by law, you have the right to be provided at any time with information free of charge about
any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has
been processed. You also have the right to have this data corrected, blocked or deleted. You can contact
us at any time using the address given in our legal notice if you have further questions on the topic of
personal data.

3. Data protection officer

Statutory data protection officer

We have appointed a data protection officer for our company.

Telephone: 0152/54237730

Email: philipp.ludwigs@hotelammarkt.de

4. Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses.
Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that
are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your
visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible
to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a caseby-
case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to
automatically accept cookies under certain conditions or to always reject them, or to automatically delete
cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish
to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The
website operator has a legitimate interest in the storage of cookies to ensure an optimized service
provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior)
are also stored, they will be treated separately in this privacy policy.

Server log files

The website provider automatically collects and stores information that your browser automatically
transmits to us in “server log files”. These are:

Browser type and browser version

Operating system used

Referrer URL

Host name of the accessing computer

Time of the server request

IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a
contract or for measures preliminary to a contract.

Processing of data (customer and contract data)

We collect, process, and use personal data only insofar as it is necessary to establish, or modify legal
relationships with us (master data). This is done based on Art. 6 (1) (b) DSGVO, which allows the
processing of data to fulfill a contract or for measures preliminary to a contract. We collect, process and
use your personal data when accessing our website (usage data) only to the extent required to enable
you to access our service or to bill you for the same.

Collected customer data shall be deleted after completion of the order or termination of the business
relationship. Legal retention periods remain unaffected.

5. Plugins and tools

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a
page, your browser loads the required web fonts into your browser cache to display texts and fonts
correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus
becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is
done in the interest of a uniform and attractive presentation of our website. This constitutes a justified
interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.
Further information about handling user data, can be found at https://developers.google.com/fonts/faq and
in Google’s privacy policy at https://www.google.com/policies/privacy/.

Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre
Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to
a Google server in the USA and stored there. The provider of this site has no influence on this data
transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of
places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of Google at
https://www.google.de/intl/de/policies/privacy/.

Online booking via our website

1. Description and scope of data processing

On our website you can book rooms and hotel offers. If a user realizes this option, the data entered in the input mask will be transmitted to us and saved. This data includes: first name, surname, e-mail address, telephone number, billing address and contact person, age (if booked for children), data of fellow travelers (salutation, first name, surname), dates of stay (arrival date, departure date), booked rooms, time of booking, Wishes, payment details.

If you make an online booking from our websites, this is done through the online reservation system of Gabriele Bode and Markus Schuld c-res, Berrenrather Str. 188a, 50937 Cologne, Germany. All booking data entered by you will be encrypted. Our contractual partner has committed himself to the privacy-compliant handling of your transmitted data. The company Gabriele Bode and Markus Schuld c-res takes all organizational and technical measures to protect your data. The privacy policy of Gabriele Bode and Markus Schuld c-res can be viewed here https://www.c-res.com/de/datenschutz.html.

Separate order processing has been concluded with Gabriele Bode and Markus Schuld c-res to ensure the protection of your personal data.

In this context, no further transfer of the data to third parties takes place. The data is used exclusively for processing the booking and for communication.

2. Legal basis for data processing

The legal basis for processing the data is the conclusion of an accommodation contract with the user. The legal basis for the transmission of data is Article 6 (1) lit. a DSGVO (consent) and Article 6 para. 1 lit. b DSGVO (processing to fulfill a contract). The transmitted data will be stored in our hotel software and used for contract execution.

3. Purpose of the data processing

The processing of personal data from the input mask serves us solely to process the booking request and to process payment transactions.

4. Duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. In a contractual relationship, we will delete the data received as soon as national, commercial or contractual retention requirements are met.

5. Opposition and removal possibility

The user has the possibility at any time to revoke his consent to the processing of the personal data. If the user contacts us by e-mail, he may object to the storage of his personal data at any time. In such a case, the conversation can not continue. All personal data stored in the course of contacting will be deleted in this case.